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Westland Heating, Air Conditioning and Plumbing Blog

What to Look for in an Air Conditioning Service

Westlake, OH gets hot every summer, with high humidity accompanying it that can make your home feel like a swamp. A good air conditioner is far more than a luxury in such circumstances, ensuring that your home remains cool and comfortable no matter how high the mercury rises. But in order to do that, you need help from a qualified technician to install, repair, maintain and replace your air conditioner. A good service will ensure that your AC works exactly as it should, and that it will last a good long time. A poor service will conduct repairs half-heartedly and may end up costing you untold amounts in unnecessary work. But how are you to know a good service from a fly-by-nighter? Every service is different, of course, but here are a few pointers to help you out.

Emergency Service

You never know when your air conditioner is going to suffer a problem, and while we’d all like those problems to take place at a convenient time, the world just doesn’t work that way. A quality service will ensure you have 24-hour emergency service if you need it.


The gold standard for accreditation is the Better Business Bureau, which ranks businesses according to their professionalism, reliability, and quality of service. You should also look for NATE (North American Technician Excellence) certification and the support of companies like Honeywell and Trane, air conditioning manufacturers.


A new service isn’t necessarily a bad one—we all started out that way, after all—but the longer a company has been in business, the larger its base of satisfied customers and the more proven its track record. It also means a more experienced team who has likely dealt with whatever issue you’re facing before.

Westland Heating and Air has been in business more then 25 years. We’re NATE-certified, we have an A+ rating from the BBB  and our technicians are available 24 hours a day!

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