Westland Heating & Air Conditioning Blog: Archive for the ‘Indoor Air Quality’ Category

4 Unique Advantages of an Air Scrubber

Monday, June 29th, 2020

Air scrubbers are a nifty tool to take advantage of when trying to improve your indoor air quality. Many homeowners can’t even imagine living their lives without one! From eliminating odors to keeping your home safe, an Air Scrubber does its fair share of the heavy lifting when it comes to the health and well-being of your home.

We’re going to discuss in this blog post some of the lesser-known advantages of an Air Scrubber. If you might have been brought to this blog post by knowing that an Air Scrubber makes you healthier, then you may not know some of the other fun facts we’ll be talking about.

By using technology developed by NASA, the Air Scrubber by Aerus can detect harmful particles in the air and neutralize them by actively purifying your home. If this sounds like it’s too good to be true, we implore you to read on and learn about the hidden benefits of this amazing technology.

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Protect Your Home with a UV Germicidal Light

Monday, May 4th, 2020

By staying inside more these days, it’s become increasingly apparent to so many of us that indoor air quality is of the utmost importance. Keeping your air fresh, clean, and odorless is vital when you’re working from home or just trying to enjoy yourself.

That’s why investing in a germicidal UV light air purifier can be a great solution for homeowners who are starting to pay more attention to their indoor air quality. Keeping yourself safe from bacteria, viruses, and mold spores is one of the highest priorities you should have—and these types of technology are tested and proven to help air remain clean.

Still unconvinced? Below we’ve outlined some of the benefits that this type of system can produce. UV germicidal lights in Westlake are available to homeowners who want them, and we’d like to make the case that it could help you and your home.

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The Science Behind Humidity

Monday, April 20th, 2020

Homeowners know a lot about temperature control and the seasonal changes in their area, but they know much less about humidity than we’d like. Humidity is one of the largest contributors to comfort issues and frustration with a poorly performing air conditioner. That’s why we’d like to take time today to talk about humidity and where it fits on the grand scale of comfort and temperature.

Are you dealing with poor humidity in your home? Could you use a whole-home dehumidifier? Whether or not you know the answer to that question off the top of your head, we can help figure this out by providing some details about what exactly humidity does and how it can affect your comfort.

Trust us, once you know a little bit more about humidity, you’ll be able to make a more informed decision about what your home could use to combat humidity problems.

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What Can an Air Filtration System Do for You?

Monday, April 6th, 2020

While we sit at home and wait for this pandemic to finally be over, it can be easy to get lost in a wide web of online searches for ways to improve your indoor air quality. So, in light of the news and everyone wondering now about ways to make their indoor air quality better, we’ve decided to dedicate a blog post to the effect that an air filtration system can have on your home.

No, we’re not just talking about the filter on your air conditioner or heating system. We’re talking about a separate piece of machinery that is devoted entirely to filtering out bad particles and letting you breathe the clean air you desperately want. Luckily, there are teams like ours that provide indoor air quality services in Westlake for homeowners who want this upgrade sooner rather than later.

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Could You Use an Air Filtration System?

Monday, December 30th, 2019

So many homeowners think they don’t need an air filter or air purifier, but we don’t think they’re as right as they assume. Sure, your home might be an exception to the rule, but don’t count out an air filtration system just because you don’t know about the benefits it could provide.

The truth is, our homes are full of systems that produce toxic byproducts that enter our air. From wood-burning fireplaces, to stoves and ovens, even with our pets that are constantly shedding, our houses can become bogged down with thousands of contaminants and particulates that can become irritating and dangerous for our health. If this has become an increasing concern for you and your family, like it has for so many homeowners across the country, make sure to look into purchasing an air filtration system in Westlake, OH to combat the problem of poor air quality.

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Air Filtration and Purification Explained

Monday, April 22nd, 2019

germicidal-lightWhile doing your online research, you might come across the fact that there are two approaches to cleaning the air in your home:

Air filtration and air purification.

While the methods are similar, and some of the products even have overlapping functions, they’re not quite the same. However, if you’re working with an HVAC expert in Avon, OH from the very start, you won’t need to worry too much about it. Your technician will be able to test the quality of your air and install the right systems for you.

However, we’re still happy to help explain the differences between them with a couple of examples.

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How to Find the Right Air Filtration for Your Home

Monday, March 11th, 2019

air-filterIf you go online and start reading about indoor air quality, you’ll find countless articles and blogs about how your indoor air is swarming with dust, dirt, viruses, high and low humidity, particles… the list goes on. It’s enough to make you want to rush out and go buy an air filter immediately.

But there’s a problem with that. It’s the same as reading about all of your symptoms online and being convinced that you now have some sort of incurable illness. However, you wouldn’t want to go out and buy medicine for an illness that a doctor hasn’t diagnosed you with.

Likewise, we don’t think you should go spend money on air filtration systems until your home has been properly diagnosed by a qualified HVAC contractor. Here’s what you should do instead:

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Here’s How to Beat Seasonal Illness With HVAC Products

Monday, February 11th, 2019

virus-cellsWhen it comes to seasonal colds and allergies, it’s commonly believed that they’re just impossible to avoid. For the cold, you just know that it’s going to hit you eventually (but maybe you’ll get lucky this year and avoid it). And for those who have allergies, allergy season is just a part of life they have to deal with.

But it doesn’t always have to be so bleak. While we aren’t doctors and can’t give you medical advice, what we can do is offer some of the best indoor air quality products in the HVAC industry. We’ll explain how your indoor air quality in Avon, OH can be improved to help you fight off allergies and colds.

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3 Ways to Assess Your Heater This Fall and Winter

Monday, November 5th, 2018

clipboard-checklistAs we advance further into the cold season, we’ll soon be turning our heaters on during the day and not just at night. Naturally, the more we use our heaters, the more wear and tear we’ll be putting them through. Paying extra close attention to them can help you find some repair problems before they arise. Also, now’s the perfect time to assess if your HVAC system is doing everything it needs to.

In this post, we’ll give you some advice on how to assess your system.

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Setting A Temperature For Comfort

Thursday, September 27th, 2018

Westland Heating & Air Conditioning maintains a climate of family, performance and customer care

Jeff Mitchell, left, Vice President/service manager, and Zack Mitchell, President, chose the Variable Refrigerant Flow (VRF) system shown in the background for the company’s offices in Westlake, Ohio. Westland Heating & Air Conditioning is a leader in VRF technology and one of a few contractors able to offer this high-efficiency system.

Jeff Mitchell, left, Vice President/service manager, and Zack Mitchell, President, chose the Variable Refrigerant Flow (VRF) system shown in the background for the company’s offices in Westlake, Ohio. Westland Heating & Air Conditioning is a leader in VRF technology and one of a few contractors able to offer this high-efficiency system.

Service professional Sean Rusnak performs diagnostics on a VRF system.  All Westland Heating & Air Conditioning technicians are trained on start-up  procedures and the precise calculations required on these highly efficient systems.

Service professional Sean Rusnak performs diagnostics on a VRF system. All Westland Heating & Air Conditioning technicians are trained on start-up procedures and the precise calculations required on these highly efficient systems.

The father-and-son team of Jeff and Zack Mitchell has channeled its passion for the newest products and the best customer care to develop a family-focused atmosphere at Westland Heating & Air Conditioning (Westland).

Jeff and his wife, Debra, started the company in 1984 in Westlake, Ohio, after Jeff worked for several different residential HVAC and refrigeration contractors. “We found this to be one of the most fascinating industries to be in, but not all companies in it performed well from start to finish,” Jeff says. “When we started our own business, we were determined to make it phenomenal. When Zack joined us, he had the same passion for high performance and high-quality care for customers and employees, and that helped expand our sights even more.” From the beginning Debra managed the administrative and customer service needs while Jeff serviced customers in the field.

Steady Leadership

In 2009, Jeff turned over leadership to his son, Zack, who now is President; Jeff serves as Vice President and service manager. Debra is now retired and happily spending time with her grandchildren. The company takes care of customers with a combination of old-fashioned customer service and cutting-edge technology. “We’ve had a history of looking at new, innovative ideas,” Jeff says. “We evaluate new systems or processes from a performance and economic standpoint and are not afraid of bringing on new technology. The challenge is the learning curve, but the benefit for our customers is worth it. Plus, we stand behind everything we do and work with our manufacturers and customers to be sure everything is right. Sometimes it costs us money, but it’s worth the gain.” When Zack started working for the company in 1986, he was 14 and eager to learn everything. For four years, he worked part time cleaning the shop, working on inventory and stocking the trucks. He slowly transitioned into joining his dad and other techs on service calls. “I had a chance to go to college and play football, but I knew my passion was with the heating and air conditioning business, so I decided to stay with it and go through what my dad called ‘the Jeff Mitchell Technical Institute,’ ” Zack says.

He also attended a number of factory training sessions and service/sales seminars where he found his niche. “When Zack got more involved in the company, he went toward his passion for commercial construction, focused on sales there and expanded the business dramatically,” Jeff says. “Now it’s mostly repeat business from contractors and building owners. Today, we’re about 85 percent commercial and 15 percent residential.”

Specialized Systems

Early on, Westland became a leader in variable refrigerant flow (VRF). This HVAC technology uses refrigerant as both the cooling and heating medium and is conditioned by a single condensing unit. VRF gives building owners the ability to simultaneously have different rooms in a building use independent high-efficiency heating and cooling, which lends itself to both new construction and rehab, Jeff says.

“A lot of our projects are building rejuvenations, where we take old office or warehouse buildings and make them into multiple operations or small businesses. In this situation, the typical equipment is not economical to install. The VRF is ideal for buildings like these that have areas with different needs.”

Westland runs VRF in it offices and high-tech boilers in its warehouse and shop, which gives its technicians firsthand experience on how these systems operate. Not all HVAC contractors are as dedicated to the complex VRF system and choose not to offer it. “VRF requires special training and a commitment to high quality. It involves very precise calculations and start-up procedures that some companies are incapable of or unwilling to do,” Zack says. “For a building owner, the initial investment can be higher, but it offers a payback in energy savings of 10 years or less, which makes it worth it. Facilities that are trying to get LEED certified use this as a way to meet some of the energy-efficiency levels on both new construction and rehab work.”

Safe and Satisfied

Customer satisfaction is important at Westland. The message is prominent in its ads, constantly discussed within the company and supported by training and safety programs. “We make customers’ lives easier by giving them quality HVAC systems and the comfort that all is working well,” Jeff says. “That’s why we evaluate new technology and train our technicians on every step from install to service. We use in-house plus manufacturer training at their facilities. We dedicate thousands of man hours to staff training each year because we feel it’s important for staff safety and customer satisfaction.”

Safety is at the core of all training at Westland. Its offices include a classroom where suppliers, manufacturers and safety companies come to lead training sessions. Westland also contracts with a third-party safety company, Safety Controls Technology, to conduct impromptu safety audits. “We invest in having the right equipment for our teams and make sure everything is done in the utmost safe manner,” Zack says. “We do not allow our guys to attempt anything dangerous. To be sure everything is okay, Safety Controls goes unannounced to our jobsites to perform safety audits.”

The company’s dedication to customer satisfaction is a team effort. “As we interview people, we look for a passion for this profession besides a good skill set,” Jeff says. “This is something you don’t just do 40 hours a week and leave behind. Many of our staff choose to do some research and training after hours and have a real passion for the industry. That’s the culture that both Zack and I had over the years, and it transferred to our staff. We want to be the best and have dedicated the time and effort to do that.”

Westland currently employees 65 people, with tenure at the company ranging from 6 to 22 years. “Our technicians are highly trained, with certifications from multiple manufacturers as well as full training and certification for full VRF systems and pool dehumidification systems,” Jeff says. The team effort at Westland is supported in other ways, notes Steve Showalter, operations manager. “About four years ago, Zack wanted to provide more things for employees, so he had a complete gym put in here so anyone can work out. It helps develop the team atmosphere and encourages us to stay fit and have fun,” Steve says. “Each month we also have a company luncheon to discuss team-building programs and ways to give back to the community. The result is that more of us get together for bonding time and for community involvement.”

Last year, Westland teams participated in the Harvest for Hunger, an annual awareness campaign aimed at fighting hunger in 21 of Ohio’s counties. They have also supported the annual Marine Toys for Tots drive and recently donated labor to install a new HVAC system at a local home as part of a St. Jude Dream Home Giveaway. The equipment was donated by Trane through the company’s national program.

Future Generations

As Zack continues to manage Westland, the company is determined to have future generations of the Mitchell family and their employees’ families be involved. “We want to move forward with the same foresight we have of taking care of our customers. We have fathers and sons working here for a long time. We wouldn’t be in the position we are today without all the hard work of our wonderful team members. There’s a great feeling of mutual respect here and I feel that’s a sign we’re doing things the right way,” Zack says.

This desire to do the right thing has developed a combination of old-fashioned service and the latest technology that gives customers the best comfort and sets the standard for the next generation to follow.

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